Canadian Web Hosting by dotCanada

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Support Hub

We understand setting up and managing your web hosting can be overwhelming – especially with all the tools and features dotCanada provides. We’ve put together a comprehensive hub to help you get the most out of our service.

Can't find an answer in our knowlegdebase or video tutorials?

dotCanada hosting offers excellent tools for you to build your site, manage your site, email, domains, databases and more. Use our support resources to help get the most out of these tools.

Contact our technical support team 24×7

Search our Knowledgebase

We have answers to hundreds of questions along with step-by-step tutorials as well as tips and things to avoid – all searchable in our knowledgebase.

Watch our Video Tutorials

We provide hundreds of video snippets to help you understand the functionality of your dotCanada hosting – in two minute bites. Simple. Easy. Fast.

Chat with our Live Support team

Have a quick question? Need a quick answer? Live Support is perfect for solving small problems quickly. Ask our technicians and get near instant answers. To chat, click on the chat bubble below on the right.

Open a Technical Support Ticket

Create a technical support ticket if you need help with setup, scripts, configuration, tools and more. We can match the best resource to your issue for the fastest fix.

Check our Status

Site running slow? Can’t connected to our servers? Check out our network status to see if there are system-wide problems that we’re working on.

Request an Account Migration

Let our migration experts manage your move to dotCanada from beginning to end. Free with your hosting purchase. Get started today.

Extra Savings

Save up to 83% today on our Web Hosting and WordPress hosting plans. We’ll also throw in your domain registration or transfer for a limited time at no cost — a $30.00 value.

Clients Reviews

24/7 High-Speed Support You Can Trust

We have been providing web hosting since 2002. With over 20 years experience we have the expertise to support you and help you deliver the best website for your business.

Immediate responses

Chat with our live customer support team and get answers instantly. Submitting a technical support ticket? We’ll usually get back to you in 10 minutes or less.

The first time, 93% of the time

Our team of experts resolves 93% of customer issues with one interaction.

24x7 Web Hosting support

Customer support is available around the clock to provide you with award-winning technical guidance on all web hosting packages. Visit our Support Hub or explore resources from our Knowledgebase to learn more.

Get news, features, updates, and more on the dotCanada blog.