Support Hub

We understand setting up and managing your web hosting can be overwhelming - especially with all the tools and features dotCanada provides. We've put together a comprehensive hub to help you get the most out of our service.

Can't find an answer in our knowlegdebase or video tutorials? Contact our technical support team 24x7


dotCanada hosting offers excellent tools for you to build your site, manage your site, email, domains, databases and more. Use our support resources to help get the most out of these tools.
Search our Knowledgebase
We have answers to hundreds of questions along with step-by-step tutorials as well as tips and things to avoid - all searchable in our knowledgebase.

Watch our Video Tutorials
We provide hundreds of video snippets to help you understand the functionality of your dotCanada hosting - in two minute bites. Simple. Easy. Fast.
Chat with our Live Support team
Have a quick question? Need a quick answer? Live Support is perfect for solving small problems quickly. Ask our technicians and get near instant answers. To chat, click on the chat bubble below on the right.
Open a Technical Support Ticket
Create a technical support ticket if you need help with setup, scripts, configuration, tools and more. We can match the best resource to your issue for the fastest fix.

Check our Network Status
Site running slow? Can't connected to our servers? Check out our network status to see if there are system-wide problems that we're working on.

Request an Account Migration
Let our migration experts manage your move to dotCanada from beginning to end. Free with your hosting purchase. Get started today.

Extra Savings

Save up to 83% today on our web hosting and WordPress hosting plans. We'll also throw in your domain registration or transfer for free - a $30.00 value. (Limited time offer)

Clients Reviews

Our business exposure has thrived because of the outstanding products and professional service dotCanada has supplied for more than a fair price. We were unable to find anything even close to what dotCanada offered. Simply put, using dotCanada has been one of the best business decisions I’ve made.
Will Taylor 
Customer since 2005, E&L Wine and Brew, provided us with an easy way to establish our corporate presence online. In just a few minutes we designed, revised and published our website and set up our email. I recommend this service to anyone with the need for an inexpensive, user friendly website and email host.
Dave Green
Customer since 2009, Edge Info Systems,
We purchased a hosting package from dotCanada through our Costco Executive membership. We need perfect uptime as our business offers high volume Customs Brokerage services to the U.S. and Canada. We appreciate the peace of mind of knowing that our website is always up and running.
Matt Kuhn
Customer since 2009, Customsquote Brokerage Services,

Support You Can Rely On

We have been providing web hosting since 2002. With over 20 years experience we have the expertise to support you and help you deliver the best website for your business.

1 minute, 10 minutes

Our live chat response time is under 1 minute. Our support ticket response time is under 10 minutes.

The first time, 93% of the time

Our support team resolves 93% of customer support issues on the first interaction.

24x7 technical support

We offer toll-free 24x7 award winning technical support on all hosting packages.